Refunds & Returns
1. Overview
We want you to be completely satisfied with your purchase from Khshoppers.com.
If you are not happy with your order, you may request a return or refund within 15 days of receiving your item, subject to the conditions outlined below.
2. Eligibility for Returns
To be eligible for a return:
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Your item must be unused, unworn, and in the same condition that you received it.
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It must be in the original packaging with all tags, labels, and accessories included.
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You must provide proof of purchase (such as an order confirmation or receipt).
Non-Returnable Items
The following items cannot be returned or refunded:
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Gift cards or downloadable digital products
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Clearance or final-sale items
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Personal care items, undergarments, or hygiene-related products (for safety reasons)
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Customized or personalized items
3. Return Process
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Contact our support team within 15 days of delivery at
📧 crestlinegloballlc@gmail.com
Include your order number, reason for return, and photos (if applicable). -
Once your return request is approved, you will receive return shipping instructions.
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You are responsible for the return shipping costs, unless the return is due to a defective or incorrect item.
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After we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
4. Refunds
If your return is approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
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Shipping fees are non-refundable.
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Refund timing may vary depending on your payment provider.
If your refund has not appeared after 10 business days, please contact your bank or payment provider first, then reach out to us for assistance.
5. Exchanges
We currently do not offer direct exchanges.
If you need a different size or item, please return your original purchase for a refund and place a new order.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us immediately (within 15 days of delivery) at
📧 crestlinegloballlc@gmail.com
Include clear photos of the issue, and we will arrange a replacement or refund at no cost to you.
7. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
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Check your bank or payment account again.
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Contact your payment provider for confirmation.
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If you’ve done this and still haven’t received your refund, please contact us at
📧 crestlinegloballlc@gmail.com
8. Contact Us
If you have any questions about our Refund & Return Policy, please reach out to us at:
Crestline Global LLC
📍 30 N Gould St Ste R, Sheridan, WY 82801
📧 crestlinegloballlc@gmail.com